GlucoNest Return & Refund Policy
@import url('https://fonts.googleapis.com/css2?family=Manrope:wght@700;800&family=Inter:wght@400;500;600;700&display=swap');
.gn-policy-page {
max-width: 720px;
margin: 0 auto;
padding: 40px 24px;
background-color: #ffffff;
font-family: 'Inter', sans-serif;
color: #3C096C;
}
.gn-policy-badge {
display: inline-flex;
align-items: center;
background-color: #F5EBFF;
border: 1px solid #E0AAFF;
border-radius: 20px;
padding: 6px 16px;
font-size: 12px;
font-weight: 700;
color: #5A189A;
letter-spacing: 0.5px;
margin-bottom: 14px;
}
.gn-policy-title {
font-family: 'Manrope', sans-serif;
font-weight: 800;
font-size: 30px;
color: #10002B;
margin: 0 0 8px 0;
}
.gn-policy-updated {
font-size: 13px;
color: #7B2CBF;
font-weight: 500;
margin: 0 0 32px 0;
}
.gn-policy-highlight-box {
background-color: #F5EBFF;
border: 1px solid #E0AAFF;
border-radius: 16px;
padding: 22px;
margin-bottom: 32px;
display: flex;
gap: 14px;
align-items: flex-start;
}
.gn-highlight-icon {
font-size: 22px;
flex-shrink: 0;
}
.gn-highlight-text {
font-size: 14.5px;
line-height: 1.7;
margin: 0;
color: #240046;
}
.gn-highlight-text strong {
color: #10002B;
font-weight: 700;
}
.gn-policy-section {
margin-bottom: 28px;
}
.gn-section-title {
font-family: 'Manrope', sans-serif;
font-weight: 700;
font-size: 18px;
color: #10002B;
margin: 0 0 10px 0;
display: flex;
align-items: center;
gap: 8px;
}
.gn-section-icon {
font-size: 16px;
}
.gn-section-text {
font-size: 14.5px;
line-height: 1.75;
margin: 0 0 10px 0;
color: #3C096C;
}
.gn-section-list {
margin: 10px 0 0 0;
padding-left: 20px;
}
.gn-section-list li {
font-size: 14.5px;
line-height: 1.8;
color: #3C096C;
margin-bottom: 4px;
}
.gn-policy-divider {
width: 100%;
height: 1px;
background-color: #F0E0FF;
margin: 32px 0;
}
.gn-contact-box {
background-color: #10002B;
border-radius: 16px;
padding: 24px;
text-align: center;
}
.gn-contact-title {
font-family: 'Manrope', sans-serif;
font-weight: 700;
font-size: 17px;
color: #ffffff;
margin: 0 0 8px 0;
}
.gn-contact-text {
font-size: 13.5px;
color: #E0AAFF;
line-height: 1.6;
margin: 0 0 16px 0;
}
.gn-contact-button {
display: inline-block;
background-color: #5A189A;
color: #ffffff;
font-weight: 700;
font-size: 13.5px;
padding: 11px 24px;
border-radius: 10px;
text-decoration: none;
}
POLICY
Return & Refund Policy
Last updated: August 2026
🛡️
7-Day File Support Guarantee. We want you to feel confident purchasing from GlucoNest. If you experience a genuine technical issue with your files, contact us within 7 days of purchase and we'll help resolve it as quickly as possible.
📥 Digital Products
GlucoNest sells instantly downloadable digital products (PDF planners and printables). Because of the digital nature of these files, once a purchase is completed and the download link is delivered, the sale is considered final in most cases.
🔧 What Our Guarantee Covers
If you experience a genuine technical issue with your files within 7 days of purchase, please reach out to us. Depending on the issue, we may provide:
- Download assistance
- Replacement files
- Corrected files
- Another appropriate solution
🚫 What Isn't Covered
Because downloaded files are non-returnable and non-cancellable once delivered, refunds are not offered for:
- Change of mind after purchase
- Accidental purchases
- Failure to read the product description before buying
- Lack of compatible software or devices on your end
This does not affect situations where the item received is materially different from its description, or where applicable platform or consumer-protection laws in your country apply.
⏱️ How to Request Support
Contact us within 7 days of your purchase date with your order number and a description of the issue. Our team typically responds within 24–48 business hours.
